What is the purpose of a grievance policy?

The purpose of a grievance policy is fundamentally to provide a formal mechanism for addressing complaints within an organization. This policy ensures that employees have a structured way to voice concerns about any issues they may be facing in the workplace, whether they relate to treatment by colleagues, working conditions, or management actions. By having such a policy in place, it promotes a healthy workplace culture where concerns can be raised and addressed systematically, rather than allowing issues to fester and potentially escalate into larger conflicts. A grievance policy safeguards employees' rights and facilitates open communication, ultimately contributing to a more harmonious and productive work environment.

In contrast, the other options focus on entirely different aspects of workplace management. Employee wellness programs generally aim to support and enhance the well-being of staff. Documenting employee achievements is important for performance evaluations and recognizing contributions but does not pertain to complaints. Career advancement opportunities are designed to foster professional growth and development, rather than specifically addressing grievances. Thus, while these options are beneficial within an organization, they do not align with the primary function of a grievance policy.